Our goal at Chappellet is to provide you with a world-class experience, whether you are here at the winery, or in the comfort of your own home. From the quality of our wines to the quality of your experience on our web site, we hope that you have enjoyed your time with us.
Please let us know if you have any questions, comments or concerns. You can reach us at firstname.lastname@example.org or call us at 800-4-WINERY, extension 1. You have our guarantee that we’ll respond to you within 24 hours .
Wine Club Shipments
AK, CA, CO, CT, FL, HI, ID, IL, IA, LA, MA, MI, MN, MO, NE, NM, NV, NH, NY, NC, OH, OR, TX, VA, WA, WI, WV, WY.
Standard Ground Shipping
Shipping to AK, AZ, HI, MA, NJ and DC
Due to existing state beverage laws in AZ, NJ and DC, wine shipments from California require extra lead time for delivery.
Arizona: 7 - 30 extra business days, depending on delivery city
MA, NJ and DC: 7 - 10 extra business days
AK & HI: Shipped via 2 day air
Shipping & Handling Charges
Multiple Delivery Attempts
Benefits of Using a Commercial Delivery Address
Shipping during warm weather
The Secure Order Process
Important! Your order will be processed by Chappellet Vineyards. We handle all order processing and order fulfillment. Your credit card statement will list Chappellet Vineyards as the merchant for your order.
1. Entering Your Order
Every purchase is secure, and clicking a Checkout button on the Shopping Cart page is all it takes to get started. The security features are automatic; you don't need to do anything special to invoke them.
2. Making a Positive ID
Once you've clicked the Checkout button, your browser looks for a digital certificate to confirm that it is communicating with us. Once a positive ID is made, your order continues.
3. Entering Secure Mode
Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format.
After your browser has entered secure mode, we'll ask you for your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of data as it is transmitted to our server. Our site makes use of the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to provide the highest level of security available.
4. My Order Is Complete. What Happens Next?
Security measures continue even after you've placed your order, as we process your order in a highly secure computing environment.
You will receive an email confirmation of your purchase, and you will be directed from Secure Mode back to the website.
Making a Purchase with a Browser That Doesn't Support Security?
We've worked hard to bring you a secure online ordering environment. We hope you'll contact us with your questions, comments or concerns